Effective Date: from the date of purchase.

At JISULIFE, we are committed to providing our customers with high-quality products and exceptional service. To ensure your satisfaction, we offer a comprehensive 1-year warranty on all JISULIFE products, along with a 7-day replacement guarantee for defective items.

 

• Warranty Coverage

 The JISULIFE 1-Year Warranty covers any defects in materials or workmanship under normal use during the warranty period. This warranty is provided to the original purchaser of the product and is non-transferable.

• Section	Details
  1. Warranty Period	12 months from the date of purchase, covering the entire unit (no separate parts breakdown). A valid proof of purchase and the complete original packaging are mandatory.
  2. What Is Covered	One‑to‑one replacement—no repair—against manufacturing or material defects occurring under normal use, e.g.:• Unit will not power on • Abnormal charging behaviour • PCB / controller failure
  3. Immediate Disqualification	Any single item below voids the warranty:1. Impact marks – cracks, dents, deformation, chipped blades or grille2. Liquid ingress, moisture damage, foreign objects inside3. Unauthorised disassembly, modification, soldering, or use of non‑official parts4. Use of non‑original chargers or incorrect voltage / polarity5. Missing or incomplete packaging, accessories, or manuals
  4. How to File a Claim	Step 1 – Message Us on FacebookSend a direct message to “JISULIFE Manila” Facebook Page with: order number, clear photos/videos of the issue, and product model/serial (if present).Step 2 – Ship the UnitAfter you receive an RMA number and return address, ship the product back with full packaging. All freight and optional transit‑insurance costs are borne by the customer.Step 3 – InspectionOnce received, we will complete inspection within 5 – 7 business days.
  5. Resolution	• Qualifies for warranty: A brand‑new, same‑model (or equal‑value) unit is dispatched.• Does not qualify: The original unit is returned as‑is (shipping at your expense) or disposed of per your written request.Paid repair services are not available.
  6. Shipping & Risk	JISULIFE is not liable for loss, mis‑delivery, or damage while the unit is in transit to or from our facility. Choose a reliable courier and consider insurance. All in‑bound and out‑bound freight charges are the customer’s responsibility.
  7. Statutory Rights	This limited warranty grants specific rights and does not affect rights provided by the Philippine Consumer Act (RA 7394) or other mandatory laws.

Conclusion

Our goal is to ensure your satisfaction with our services. This warranty is designed to give you peace of mind and confidence in the reliability of your online platform. If you have any questions or concerns regarding the warranty, please contact our customer support team

For any questions or to initiate a warranty claim, please contact us at:

Email: support@jisulife.com.ph

Phone: (+63)951 745 3947

Thank you for choosing JISULIFE. We appreciate your business and are dedicated to ensuring your satisfaction with our products.