Return Refund Policy

Warranty Policy

SEVEN (7) DAYS REPLACEMENT WARRANTY 

Defective item is legible for replacement only when ALL the following conditions are met:

• Unit has manufacturer's defects (e.g. No power)
• Unit must be returned within seven (7) days from the date purchased. Defective item endorsed after seven (7) days from the date of purchase is no longer eligible for replacement.
• Unit is returned in sealable condition.
• Unit is returned with its respective warranty card and proof of purchases. Failure to present both warranty card and proof of purchase will render said warranty null and void .
• Defect is subject to scrutiny, discretion and further judgement on the part of the seller.

 

PRODUCT SERVICE WARRANTY

• Product/Service warranty, whenever stated, covers the cost of repair – check-up and labor service only. The warranty coverage is from date of purchase to end of allotted warranty period. (For example: 1 year warranty for a camera bought on March 3, 2017 is covered from March 3, 2017 until March 2, 2018).
• The cost that will be incurred in replacing part/s is not covered by this warranty. If and when defective item requires replacement of part/s, the cost shall be shouldered by the client.
• This warranty applies only to items having manufacturer's defect. Nature of defect is solely the discretion and verdict of the company's technical department and affiliated authorized service centers.
• Defects arising from the CUSTOMER MISUSE automatically revoke the service warranty. All costs concerning repair of the defective item SHALL BE AT THE EXPENSE of the CLIENT.
• No power due to corrosion (water, rust, dust, moisture, mud and chemical reactive spillage); LCD Defect due to cracked LCD or corroded LCD Flex; Stuck-Up Lens (due to Lens Barrel stuck at an odd angle); No Flash due to corrosion (corroded flash unit, flash board, power board); Camera Malfunction due to unit being accidentally dropped, bumped, or any other situation where which there is any hazardous condition involved; Forced Pop-Out flash which cause flash malfunction; Overcharging which results to battery leakage or overheating.
• Cleaning is not part of WARRANTY because it is not considered as a factory defect.• Defective accessories with SERVICE WARRANTY is subject to the scrutiny, discretion and further judgement on the part of seller when a replacement is requested.