WARRANTY POLICY

Effective Date: from the date of purchase.

At JISULIFE, we are committed to providing our customers with high-quality products and exceptional service. To ensure your satisfaction, we offer a comprehensive 1-year warranty on all JISULIFE products, along with a 7-day replacement guarantee for defective items.

 

  • Warranty Coverage

 The JISULIFE 1-Year Warranty covers any defects in materials or workmanship under normal use during the warranty period. This warranty is provided to the original purchaser of the product and is non-transferable.

  • Warranty Period

1 year from the date of purchase.

  • What is Covered
  1. Manufacturing defects
  2. Faulty materials
  3. Workmanship errors
  • What is Not Covered
  1. Damage caused by misuse, abuse, or accident.
  2. Normal wear and tear Unauthorized modifications or repairs.
  3. Damage caused by improper maintenance or cleaning.
  4. Products purchased from unauthorized sellers.

Warranty Service Process

Upon receiving your warranty claim, our team will review and verify the reported issue. If the problem falls within the warranty coverage and is not excluded, we will initiate the necessary actions to rectify the issue.

 Resolution Timeframe

We strive to address and resolve warranty issues promptly. The resolution timeframe may vary depending on the complexity of the problem. Our team will keep you informed of the progress and expected resolution time.

 Additional Services

Any services requested outside the scope of the warranty coverage may be subject to additional charges. Our team will provide a cost estimate and seek approval before proceeding with any non-warranty related work.

Conclusion

Our goal is to ensure your satisfaction with our services. This warranty is designed to give you peace of mind and confidence in the reliability of your online platform. If you have any questions or concerns regarding the warranty, please contact our customer support team

For any questions or to initiate a warranty claim, please contact us at:

Email: support@jisulife.com.ph

Phone: (+63)966-984-9009

Thank you for choosing JISULIFE. We appreciate your business and are dedicated to ensuring your satisfaction with our products.